Privacy policy

Store Name: irgo
Support Email: DanielHood5448@hotmail.com
Effective Date:2026
This Privacy Policy outlines how irgo collects, uses, stores, protects, and discloses your personal information when you visit, browse, and purchase small home goods and household accessories from our Shopify store. This policy applies to all website visitors, registered users, and customers. By accessing our website and placing any order, you fully agree to our data collection, usage, and protection practices. This document works in conjunction with our Terms of Service, Shipping Policy, Return & Refund Policy, and Legal Disclaimer to form the complete store legal agreement.

1. Information We Collect

We collect two categories of user information: personal information voluntarily submitted by customers and non-personal information automatically collected during website browsing.

1.1 Personal Information You Provide

We collect personal data when you create an account, place orders, contact customer support, subscribe to newsletters, or submit inquiry messages:
  • Full name, first name and last name
  • Shipping address, billing address, postal code, city and country details
  • Email address and contact phone number
  • Order records, purchase history, and after-sales communication content
  • Payment-related information. We do not store complete credit card data; all payment transactions are securely processed and encrypted by third-party official payment providers.

1.2 Automatically Collected Information

Our system automatically collects basic browsing and device information to optimize store operation and user shopping experience:
  • Device type, browser version, operating system and device parameters
  • IP address, website access time, page views and click track records
  • Cookies data and personalized browsing preference information

2. How We Use Your Personal Information

We only use your personal data for legitimate business operation purposes and will never sell, rent or misuse your information for illegal profits. Your data may be used for the following purposes:
  • Order Fulfillment: Verify, confirm, process, pack, ship and track your household product orders normally.
  • After-Sales Service: Handle return, refund, exchange applications and resolve order disputes and customer inquiries.
  • User Communication: Send order confirmation, shipping updates, policy revisions and official service notifications.
  • Store Optimization: Analyze website traffic and user behavior to optimize product display, page layout and overall shopping experience.
  • Marketing Promotion: Send product updates and promotional newsletters (you may unsubscribe at any time).
  • Security Protection: Prevent fraudulent transactions, unauthorized access and ensure website and transaction security.

3. Information Sharing & Disclosure

irgo will never trade or sell your personal information to third-party marketing platforms without your explicit written consent. We only share necessary user data with trusted third-party service providers to support normal store operation:
  • Logistics Providers: Share shipping information to complete international delivery and package tracking services.
  • Payment Processors: Transmit necessary data to verify and complete encrypted payment transactions.
  • Shopify Platform: Complete website data storage and store operation support in accordance with Shopify official privacy regulations.
  • Legal Requirements: Disclose user data when required by local laws, court orders and government regulatory obligations.

4. Data Security Protection

We adopt industry-standard encryption technology, secure server storage and strict access control mechanisms to protect your personal information from unauthorized access, modification, leakage, loss and theft. All online payment processes are fully encrypted to ensure transaction security.
Due to the inherent risks of internet transmission and electronic storage, we cannot guarantee 100% absolute data security. We always implement maximum reasonable protective measures to safeguard your privacy information.

5. Cookies & Tracking Technologies

Our website uses cookies and similar tracking tools to record user browsing habits, remember personalized preferences, analyze store traffic data and optimize shopping experience. You can adjust your browser settings to block or disable cookies at any time. Disabling cookies may affect checkout functions and personalized page display.

6. Data Retention

We retain your personal information only for the necessary period to complete order fulfillment, after-sales processing, and comply with legal tax record-keeping and regulatory requirements. When user data is no longer required for business and legal purposes, we will securely delete or anonymize all relevant information.

7. User Privacy Rights

In accordance with global data protection regulations including GDPR and CCPA, you have the following privacy rights:
  • Right to access and obtain a copy of your stored personal data
  • Right to correct inaccurate or incomplete personal information
  • Right to request secure deletion of your personal data
  • Right to withdraw consent for data processing at any time
  • Right to opt out of all marketing email subscriptions
To exercise any of the above privacy rights, please contact our official support email.

8. Third-Party Websites

Our store may contain external links to third-party websites. This Privacy Policy only applies to the official irgo store. We are not responsible for the privacy policies, data processing rules and content security of third-party platforms. Please independently check their privacy terms when accessing external links.

9. Minors Protection

Our products and services are exclusively for adult users aged 18 and above. We do not knowingly collect personal information from minors under 18 years old. If you find that we have obtained minor user data without authorization, please contact us immediately, and we will delete the relevant information promptly.

10. Policy Updates & Revisions

irgo reserves the right to update and revise this Privacy Policy at any time without prior notice. All revised terms take effect immediately after being published on the store policy page. Your continued browsing, shopping and use of store services after policy updates constitutes full acceptance of the latest privacy terms.

11. Contact Information

If you have any questions, suggestions or disputes regarding this Privacy Policy and personal data processing, please contact our customer support team:
Email: DanielHood5448@hotmail.com
Store Name: irgo