Legal notice

Store Name: irgo

Support Email: DanielHood5448@hotmail.com

Effective Date: 2026

This Legal Disclaimer applies to all website access, product browsing, order transactions, after-sales services, and all related operations provided by the irgo Shopify store. By visiting our website and purchasing our small home goods and household accessories, you fully acknowledge and agree to all legal terms, liability limitations, and disclaimer clauses stated below. This document supplements our Terms of Service, Privacy Policy, Shipping Policy, and Return & Refund Policy, constituting the complete legal binding agreement between irgo and all users and customers.

1. General Legal Statement

irgo is an independent online retail store dedicated to selling small household goods and home decorative accessories. All products in our store are designed for personal, residential, and non-commercial use only. We comply with applicable international cross-border e-commerce regulations, online trading standards, and global consumer protection laws. All store services are limited to product sales, order fulfillment, logistics arrangement, and standard after-sales support. No implied legal obligations beyond official published policies shall be valid or binding on the store.

2. Product Information Disclaimer

We strive to ensure that all product descriptions, size parameters, material specifications, functional introductions, images, and display videos on our website are accurate, complete, and consistent with physical products. However, irgo does not guarantee zero errors or absolute consistency of all online displayed content.

Slight color differences, texture deviations, minor dimensional errors, and subtle pattern variations caused by shooting light, screen display differences, device calibration, and normal production batch updates do not constitute product defects, quality problems, or false advertising.
All product usage guides and installation tutorials are for reference only. Customers shall install and use products strictly in accordance with actual product manuals and local safety standards.
We reserve the right to optimize product materials, appearance details, and packaging designs without prior notice, provided that core product quality and main functions remain unchanged.

3. Third-Party Service Disclaimer

The normal operation of our store relies on trusted third-party service providers, including Shopify platform services, official payment processors, international logistics carriers, and customs clearance services. irgo has no control over third-party service quality, operational stability, policy adjustments, and service rules.

We shall not be liable for any order delays, transaction failures, data exceptions, service interruptions, or economic losses caused by third-party system errors, service failures, policy changes, or suspension of services. All external links displayed on our store are for customer convenience only, and we do not undertake any guarantee responsibilities for third-party website content and services.

4. Cross-Border & Customs Liability Disclaimer

All international cross-border orders are subject to the laws, regulations, customs inspection rules, and import policies of the destination country or region. Customers shall independently bear all legal risks and economic liabilities arising from non-compliance with local regulatory requirements.

All import duties, VAT, customs clearance fees, brokerage charges, and local handling fees incurred during cross-border transportation are the sole responsibility of the customer.
irgo is not responsible for package detention, inspection delays, return, confiscation, or abandonment caused by local customs policies, customer declaration errors, or regional import restrictions.
Any losses caused by customers using purchased products for commercial resale, illegal use, or other behaviors violating local laws shall be borne entirely by the customer.

5. Intellectual Property Protection

All intellectual property rights of the irgo store are fully protected, including but not limited to website layout, original text content, product images, videos, logos, graphic designs, and copywriting. Without official written authorization from irgo, any unauthorized copying, reproduction, modification, dissemination, commercial resale, and secondary creation are strictly prohibited.

We reserve the right to pursue legal liabilities and economic compensation for all intellectual property infringement behaviors in accordance with international intellectual property laws.

6. User Behavior Liability

All users and customers must use our website and purchased products in a legal and standardized manner. irgo shall not bear any liability for personal injury, property loss, or legal disputes caused by the following user behaviors:

Product damage, personal injury, or property loss caused by improper installation, incorrect operation, violent use, or private modification of products by customers.
Malicious refund applications, false complaints, fraudulent orders, and other improper behaviors that damage the legitimate rights and interests of the store.
Publishing false, insulting, infringing, or illegal information in store comment sections, consultation messages, and other public areas.
Other illegal behaviors that violate international network rules and cross-border e-commerce regulations.

7. Technical & Security Disclaimer

We adopt industry-standard encryption technology, secure server storage, and strict access control measures to protect website operation and user data security. However, due to the inherent risks of the internet environment, we do not guarantee that the website will operate uninterrupted, be completely error-free, or be free from hacker attacks, virus intrusion, and system failures at all times.

We shall not be liable for data loss, transaction interruption, access failure, or economic losses caused by network failures, routine system maintenance, technical abnormalities, and other uncontrollable technical factors.

8. Force Majeure

irgo shall not be responsible for unfulfilled service obligations, order delivery delays, or contract breaches caused by force majeure events, including but not limited to natural disasters, extreme weather, public health emergencies, war, national policy adjustments, international trade sanctions, and logistics system paralysis. All losses arising from force majeure events shall be borne by the user.

9. Policy Revision & Final Interpretation

irgo reserves the right to update, revise, and adjust this Legal Disclaimer and all affiliated store policies at any time without prior notice. Revised terms take effect immediately after being published on the official store policy page. Continued browsing, shopping, and use of store services after policy updates constitutes full acceptance of the latest terms.

10. Dispute Resolution

All transaction disputes and legal disputes arising from the use of our store services shall be resolved through friendly negotiation between both parties in the first instance. If negotiation fails, disputes shall be settled in accordance with applicable international e-commerce laws and local consumer protection laws.